Kifaayat launched in January 2023 and our community has grown significantly since! We are very excited to be launching our upgraded website on 15 July 2024. This will enable us to make improvements to our platform and eventually even launch a mobile app.
Below is some important information for you to be aware of as part of the changes.
What's changing?
- An improved overall shopping and listing experience with hi-res photos and better filters for search.
- A refreshed, mobile-friendly website for Kifaayat.
- A comprehensive help desk and chat with us function to help you with any queries.
- There are some changes that will impact Lenders, please refer to the details below.
What is not changing?
- www.kifaayat.shop will continue to be the domain name.
- All listings will migrate over to the new site.
- Generally, the way Kifaayat operates will not change (i.e. it will remain a pre-loved marketplace to Buy/Sell and Rent/Lend South Asian fashion, accessories and decor).
- Your login details remain the same, including if you login via Google mail (gmail).
What do you need to do?
Depending on who you are, you may need to take some actions to ensure the migration the new website is smooth. Please see below.
IF YOU ARE A SELLER
- Make sure your listings have migrated properly, including the images and description.
- Historical transactions and messages will not migrate. If there are any live conversations happening, we'll send you the details so you can reach out to the potential buyer. If you want any historical transaction or conversation information, please raise a ticket or contact [email protected].
- PayPal will no longer be supported on the new platform. So if you have set up your account will PayPal, you will need to login and set up Stripe.
IF YOU ARE A LENDER
- Make sure your rental listings have migrated properly, including the images and description.
- Check and update your item availability dates in your listings.
- Historical transactions and messages will not migrate. If there are any live conversations happening, we'll send you the details so you can reach out to the potential renter. If you want any historical transaction or conversation information, please raise a ticket or contact [email protected].
- PayPal will no longer be supported on the new platform. So if you have set up your account will PayPal, you will need to login and set up Stripe.
- Shipping cost will no longer be supported for rental items in the interim. Please update your pricing for the rental listing to include the shipping cost price (if you offer shipping for your rental item).
IF YOU ARE A BUYER OR RENTER
- Historical transactions and messages will not migrate. If there are any live conversations happening, we'll send you the details so you can reach out to the seller or lender. If you want any historical transaction or conversation information, please raise a ticket or contact [email protected].
If you have any questions, or if there are any issues with the migration, you can raise a ticket or email [email protected].
Thank you for supporting sustainable South Asian Fashion!
Megha
Founder
Kifaayat.shop
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