Knowledge base

General (1)

Got a question? Search our knowledge base to help you.

General FAQs (12)

• What does pre-loved mean?
• What is 'South Asian Fashion, Accessories and Decorations'?
• How old can an item be on the Kifaayat marketplace?

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For Sellers (2)

Learn more about how to sell on Kifaayat

Seller FAQs (16)

• How do I list custom measurements?
• I am a seller setting up payments using Bank Details, why do I have to share my personal details?
• How much do you charge to sell or rent on Kifaayat?

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Seller Guides (4)

• How to sell - Step-by-step Guide (Detailed)
• Kifaayat Seller Handbook
• How to Sell - quick guide with screenshots

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For Buyers (2)

Learn more on how to buy pre-loved items on Kifaayat

How to Buy (2)

• How to Buy - detailed guide
• How to Buy - quick guide with screenshots

Buyer FAQs (10)

• My Item hasn't arrived in time
• Are all items sanitised, washed or dry-cleaned?
• If I bought an item from Kifaayat and I want to sell it again, can I do that?

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Kifaayat Upgrade Info & FAQs (2)

If you listed an item on Kifaayat before 15 July 2024, learn more about the migration to our new platform here.

Kifaayat Upgrade FAQs (7)

• Why are you upgrading the Kifaayat website?
• Why is PayPal no longer supported?
• I am a Lender, why can't I add shipping cost?

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Kifaayat Update Important Information (1)

• Kifaayat is changing on 15 July 2024 and here's what is changing