When do I get paid once I've lent my item?

After a payment occurs in a transaction , Stripe holds the money from the payment before a payout to the seller/lender is triggered. 

• For Lenders: The payout is triggered 2 days after the end of the booking period (i.e., if the booking ends on Monday, the payout is triggered on Wednesday)

• For Sellers: The payout can be triggered in one of two ways when:

  • The buyer marks the order as received

  • The transaction automatically marks itself as completed 14 days after the provider marks the order as delivered (or shipped).

    
    

    
    

    NOTE: 

    After a payout is triggered, Stripe will begin the process of transferring the funds to the provider's bank account, which is connected to their payout settings on the marketplace.

    It can take Stripe anywhere between 5 to 10 business days to transfer the money to the provider's bank account. Moreover, there may be additional days of standard bank processing time before the balance appears in the provider's bank account statement.